Anything you give in writing to another person constitutes written communication.
It can be formal or informal communication and can have different scopes.
Formal communication
Decisions, proposals and agreements are part of the formal communication that underpins professional interaction. Formal written communication includes:
Emails : According to the latest email statistics, 300.4 billion work emails are sent and received every day . Internal communication between colleagues, teams and departments, as well as external correspondence with clients, suppliers and stakeholders, is done via email.
Notes and notices : These are part of internal communication and address issues such as meeting announcements and policy changes.
Reports : Business reports are comprehensive documents used to present data, financial results, individual or team performance, project progress, and results.
Proposals : Business proposals, project proposals and documentation are a comprehensive source of brainstorming with current and potential clients.
Informal communication
You don’t always need to write an email or make a report. Sometimes, exchanging simple messages is enough, especially for communication in hybrid workspaces . These types of informal written communication include:
Texting : Less formal interaction between peers takes place through instant text messaging for quicker responses
Internal Newsletters : In addition to newsletters sent to external subscribers, companies sometimes cyprus phone number data distribute internal newsletters with occasional updates and announcements about company events or operations.
How can you improve your writing at work? Read on to find out
How to improve written communication at work
Mastering written communication isn’t so tedious if you have the right guidelines. We’ve created a step-by-step guide to help you cover all the bases and understand the impact of written communication.
1. Start with the basics: Review grammar and spelling
The most basic requirement for clear and easy-to-follow communication is grammatical correctness.
A sentence like the following can cause confusion:
John is preparing last week’s presentation.
It is unclear whether the presentation mark hall director of the company was prepared last week and is aob directory complete or is currently being prepared.
A spelling mistake can completely change the meaning of the sentence. For example,
Please make sure all personnel files are up to date by Friday . Please make sure all personnel files are up to date by Friday .
While “personal files” can refer to personal documentation, the word “personnel” refers to the records of individuals employed by an organization.
Tools like Grammarly help you correct grammatical and spelling errors. You can use Grammarly’s integration with ClickUp to communicate consistently and error-free on the platform. It will not only help you communicate error-free but also streamline collaboration.